Shipping Policy

Shipping Policy

QVL ships orders using third-party fulfillment and carrier partners. Processing and delivery times vary by product, destination, carrier conditions, and inventory location.

Shipping options and charges, when applicable, are shown at checkout. Delivery estimates are estimates and are not guaranteed.

Some orders may arrive in more than one package when items are fulfilled from different facilities. Tracking information will be provided when available.

Customers are responsible for providing a complete and accurate shipping address. If you notice an address error, contact us immediately. We cannot guarantee changes after an order has entered processing.

If a package is significantly delayed, lost, damaged, or marked delivered but cannot be located, contact us through the Contact page with your order number so we can review the shipment.