Terms of service
QVL Terms of Service
These Terms of Service govern your use of the QVL online store and your purchase of products from us. By accessing our store or placing an order, you agree to these Terms.
Online store
You may use our store only for lawful purposes. You may not use our website, products, or services in a way that violates applicable law, infringes the rights of others, interferes with the operation of the store, or attempts to compromise its security.
Products and information
We make reasonable efforts to display product descriptions, images, colors, pricing, and other information accurately. Actual product appearance may vary slightly because of screen settings, manufacturing updates, or other factors.
We reserve the right to modify or discontinue products, correct errors, and update prices or product information without prior notice.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, product unavailability, or inaccurate customer information.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.
Pricing and payment
Prices are displayed in the currency shown at checkout. Applicable shipping charges and taxes, if any, will be displayed during checkout before the order is submitted.
Payments are processed through the payment methods made available through our Shopify checkout.
Shipping
Shipping times are estimates and are not guaranteed. Please review our Shipping Policy for information regarding rates, estimated delivery times, tracking, split shipments, and shipping issues.
Returns and refunds
Returns, refunds, damaged products, and order cancellations are governed by our Return & Refund Policy.
Third-party services
QVL may use third-party providers for services including payment processing, order fulfillment, shipping, analytics, and website functionality. Your use of certain features may therefore also be subject to applicable third-party terms.
Intellectual property
Content created for the QVL store, including QVL branding, graphics, written content, and website materials, may not be copied, reproduced, distributed, or commercially exploited without permission, except where permitted by law.
Prohibited conduct
You may not use the store to transmit malicious code, attempt unauthorized access, scrape or interfere with the website, commit fraud, impersonate another person, or violate applicable laws or regulations.
Disclaimer
To the extent permitted by applicable law, products and services are provided without warranties beyond those expressly stated or required by law.
Limitation of liability
To the maximum extent permitted by applicable law, QVL will not be liable for indirect, incidental, special, or consequential damages arising from your use of the store or products purchased through it. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
Changes to these Terms
We may update these Terms from time to time. The version posted on this store at the time of use will apply, subject to applicable law.
Governing law
These Terms are governed by applicable laws of the United States and the state in which QVL operates, without limiting any consumer protections that apply to you under applicable law.
Contact
Questions regarding these Terms can be submitted through the QVL Contact page.